We really do hope that you are happy with your purchase from Drynosedog Designs, if, however, for any reason you are not, or simply change your mind, you may return the item/items for a full refund/exchange within 7 days of purchase. Customers are advised that return postage costs are at their expense. Please note that personalised/made to order items do not apply to this rule unless faulty.
Once returned items are received by us, in a re-saleable condition, a full refund will be issued to your credit/debit card or paypal account, dependant on how original payment was made. This refund will be issued as quickly as possible, but always within 30 days.
If your product is found to be faulty, or not as described, we offer a full no quibble refund.